Verification status

If the verification policy allows the signer 3 attempts and they fail all 3 times, you will receive failed, failed, failed_reset/failed_locked events.

Example

Payload

{
	"verificationId": "a688e7c1-f3b1-4b16-9d2b-d09065a10ed9",
	"packageId": "2dcb8021-c3fe-465c-bd6a-dcca3a43a2e9",
	"signerId": "57af6e67-d9d6-4ac9-9744-17d1c895eb89",
	"continue": true,
	"state": "completed",
	"action": "verification_status",
	"eventId": "90de30c7-e248-4331-b814-5a4fa75e0c6f",
	"eventTime": "2023-03-10T22:49:01.2500632Z"
}

Show Verification states

State	Description
not_started	Signer has not started identity verification.
start	Signer is on start step.
consent	Signer is on consent step.
consent_processing	Server is processing consent.
identity	Signer is on identity verification step.
identity_processing	Server is processing identity verification.
kba	Signer is on KBA verification step.
kba_processing	Server is processing KBA verification.
document	Signer is on document verification step.
document_processing	Server is processing document verification.
end	Server is finalizing identity verification result.
passed	Identity verification has passed.
failed	Identity verification has failed and can be retried by signer.
failed_reset	Identity verification has failed and must be reset by package owner for signer to retry.
failed_locked	Identity verification has failed and is now locked and can no longer be reset by package owner.
error	A server error has occurred and can be retried by signer.
error_reset	A server error has occurred and must be reset by package owner for signer to retry.
error_locked	A server error has occurred and can no longer be reset by package owner.
cancelled	Identity verification has been cancelled.
cancelled_reset	Identity verification has been cancelled due to package owner resetting signer’s verification.
invalid	Identity verification is in an invalid state and cannot be processed.

Getting started

Guides

API

Webhooks

Reference

Example

​Example

Example